Why hotel reviews alone shouldn’t drive booking decisions - Hotel reviews have become an indispensable tool for travelers, but they only tell part of the story.

Aug 21, 2024 • Hospitality

Slowdown in travel spending just a blip? - Marriott is watching to see if higher-end consumers continue to pull back on travel spending in the third quarter.

Sep 20, 2024 • Hospitality

Sabre Hospitality launches SynXis Insights - SynXis Insights gives hoteliers direct access to data for quicker decision-making and the implementation of revenue-generating strategies..

Nov 5, 2024 • Hospitality

Booking Holdings CEO compares AI boom to dot-com era - How Glenn Fogel sees both risk and opportunity in travel’s next disruption.

Sep 19, 2025 • Hospitality

Global hotel reputation continues steady improvement - Service and cleanliness remain key drivers of guest satisfaction across all regions.

Oct 20, 2025 • Hospitality

AI turns hotel upselling from sending offers to solving needs - How the next wave of upselling will quietly reshape hotel revenue and guest experience.

Nov 3, 2025 • Hospitality

Hilton bets big on AI partnerships and guest planning tools - Strategic alliances with tech leaders signal a shift toward AI-driven guest journeys and operational efficiency.

May 1, 2026 • Hospitality

The one hotel booking no OTA or AI can take a cut of - Marriott's own site needs a promo code and a faked checkout date to sell a day room. Booking.com won't list it and ChatGPT can't book it — which is why the hotel keeps every cent..

Jul 1, 2026 • Hospitality