Ways hoteliers can optimize loyalty - Hotel loyalty programs are not just a tool for customer retention - they are a strategic asset that can significantly contribute to RevPAR.

Feb 13, 2024 • Hospitality

Hoteliers turn Q1 disappointment into optimism for the year ahead - The mood among hoteliers at the NYU International Hospitality Industry Investment Conference was upbeat, but realistic about the current situation.

Jun 5, 2024 • Hospitality

Majority of LGBTQ+ travelers experience discrimination while traveling - Booking.com’s latest LGBTQ+ travel research reveals that travelers continue to face significant challenges.

Jun 12, 2024 • Hospitality

Booking.com delays launch of virtual credit card in Greece - The company backs down after uproar over adding virtual card commission to existing taxes for Greek hoteliers.

Jun 13, 2024 • Hospitality

Hospitality retail technology aims to deliver the "ultimate guest experience" - Hotel guests are now turning to retail platforms in the same way they once relied on a hotel concierge in the pre-digital era for recommendations on activities, restaurants and more.

Aug 23, 2024 • Hospitality

U.S. travel at a crossroads: Leaders call for urgent action - With international arrivals falling and 2026 on the horizon, industry leaders urge investment and reform to secure travel’s economic future.

May 23, 2025 • Travel

ChatGPT learns to act - From booking restaurants to managing files, the new AI agent takes action on users' behalf—raising both possibilities and privacy concerns.

Jul 18, 2025 • Travel

Tripadvisor on experiential travel trends in South Asia - Five long-term trends show how travellers are seeking deeper meaning, slower journeys, and hyper-local immersion.

Sep 25, 2025 • Travel