Concierge robots become a reality in the hospitality industry - A personal robot assistant is about to become a reality with the emergence of a new wave of technological advancements.

Apr 30, 2024 • Hospitality

Travel industry must target Gen Xers as Baby Boomer boom fades - High-spending Gen Xers (40-60) are poised to replace Baby Boomers (60-80) as the top market for luxury travel.

Nov 26, 2024 • Hospitality

Decarbonizing hotel food systems - The global hospitality industry can collectively reduce its food-related emissions by 30% by 2030, according to a new white paper.

Dec 9, 2024 • Hospitality

How hoteliers can turn Eras Tour wins into 2025 success - Revenue-boosting lessons from Taylor Swift's tour that can lead to direct channel success this year.

Feb 28, 2025 • Hospitality

European hotel performance splits as travel trends remain unsteady - European hotel industry experts shared the latest information available on hotel performance, investor activity and travel trends.

Apr 9, 2025 • Hospitality

Tourism redistribution is the new overtourism fix - Shifting travelers from overcrowded hotspots to overlooked regions could ease pressure and spread prosperity.

Oct 2, 2025 • Travel

Getting real about agentic commerce - Forrester says autonomous shopping is coming fast — but no one’s ready for it yet, as brands race to define what agentic commerce actually means in practice.

Oct 17, 2025 • Hospitality

Guests prefer direct when hotels make it personal - Clear value, recognition, and personalization are the real drivers of direct booking loyalty.

Dec 17, 2025 • Hospitality