Renaissance Hotels’ new AI-powered virtual concierge service - The hotel brand is the latest to adopt AI-assisted technology in a bid to personalize the guest experience.

Dec 12, 2023 • Hospitality

Tripadvisor wants tourists to test drive reality in metaverse - Despite skepticism from some experts, some travel companies still view the metaverse as a potential marketing tool.

Jan 15, 2024 • Hospitality

European hotel openings set to accelerate - Europe is expected to see the opening of around 350 new hotels in 2024 as the continent’s pipeline of new properties continues to grow.

Feb 21, 2024 • Hospitality

Shiji's 2023 Guest Experience Benchmark Report - The report navigates the evolving landscape of guest satisfaction, and analyses 5 years of data to highlight trends both regionally and globally.

Mar 12, 2024 • Hospitality

Hotel giants’ ever-growing brands - Travelers today face a dizzying array of hotel brands. But why the proliferation? And how exactly do these giant corporations manage such a vast network of properties?.

May 14, 2024 • Hospitality

How design is shaping travel experiences - From the challenges and restrictions of the pandemic to the shift toward sustainable travel, today's travelers have more control and awareness than ever before.

May 28, 2024 • Hospitality

How are Hilton hotel rooms designed? - That depends on the type of property, but as the way guests use hotel rooms changes, so do the room designs.

Jun 4, 2024 • Hospitality

Is there untapped potential in hospitality subscriptions? - Paid loyalty in travel is nascent, representing less than 1% of global revenue, but its future is bright as demand for personalized experiences grows.

Aug 8, 2024 • Hospitality