Search engines still king for travel planning - Despite AI buzz, consumers still prefer Googling over AI-powered tools when travel planning.

Jun 30, 2023 • Marketing

Airbnb forecasts upbeat revenue - The company continues to see signs of travelers returning to cities, historically one of the strongest areas of its business.

Aug 4, 2023 • Hospitality

How to stay on top of your guest feedback - Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.

Aug 23, 2023 • Hospitality

Book your flight now or wait for lower prices? - Google Flights is releasing a new feature that will help travelers better determine the right time to book.

Aug 29, 2023 • Travel

Exploring Buy Now, Pay Later to enhance guest loyalty and boost hotel direct bookings - This innovative payment solution is revolutionizing the way travelers make reservations, dine at restaurants, and access a wide range of services within the hospitality sector.

Oct 25, 2023 • Hospitality

Is the AI boom stealing your hotel's guests? - AI assistants are often adept at handling basic informational queries, potentially answering guest requests directly in the chat results, bypassing your website.

Mar 5, 2024 • Marketing

Five stars for Fido - That bougie doodle on your block already wears a designer coat and eats organic food out of a sterling silver bowl — so it’s not surprising she fancy's luxury dog “hotels”.

Mar 20, 2024 • Hospitality

How did we let this happen? - As Google keeps expanding its AI-powered search capabilities, likely bolstering its dominance in the travel industry, Viator's founder Rod Cuthbert became quite emotional during a recent WIT Japan session.

May 16, 2024 • Hospitality