Innovative digital transformation ideas for hotels - Explore what digital transformation means for the hospitality industry and get some ideas to put it into action.

Dec 12, 2023 • Hospitality

Hotels.com is a ‘matchmaker’ in new global ad campaign - The OTA debuted a global ad campaign, “Introductions,” that casts itself as a “matchmaker” for travelers and hotels.

Jan 22, 2024 • Hospitality

Airline held liable for its chatbot giving passenger bad advice - When Air Canada's chatbot gave incorrect information to a traveller, the airline argued its chatbot is "responsible for its own actions".

Feb 26, 2024 • Travel

San Francisco's tourism industry slowly recovering - San Francisco's tourism industry is trending in the right direction, but it's still nowhere near pre-pandemic levels.

Apr 3, 2024 • Travel

What the EU digital wallet brings to hoteliers - Hoteliers who take the initiative to implement the EU's new digital identity solutions within their PMS stand to reap significant benefits.

May 2, 2024 • Hospitality

Reconciling discrepancies in hotel booking data - In the dynamic world of hotel booking, what you see is not always what you get. It’s far too easy to look at certain metrics and make assumptions about their impact on the business.

May 23, 2024 • Hospitality

Turn email into a powerful channel for your hotel - Triptease's guide explores how email marketing impacts the entire customer journey, with practical, real-world examples.

Jun 20, 2024 • Marketing

Opportunities for travel marketers now that cookies are here to stay - Travel marketers no longer need to radically reinvent their advertising strategies to remain competitive in the marketplace.

Jul 25, 2024 • Marketing