OTAs must remain agile amid rapid change - While AI helps OTAs roll out features faster, errors in travel bookings or customer service can cause major customer stress.
Hospitality.today™
Topics › popular
US border hurdles risk deterring tourists - Long queues, higher fees, and political headwinds weigh on America’s travel appeal.
Sep 2, 2025 • Travel
Business travel grows, but big firms cut back - Deloitte’s 2025 analysis shows mixed trends as costs, sustainability, and employee reluctance reshape corporate travel.
Sep 22, 2025 • Travel
TikTok rolls out travel-focused ad solution - Social platform moves beyond inspiration to become a full travel marketing channel.
Sep 30, 2025 • Marketing
Airbnb expands beyond stays - Nearly half of experiences are booked without accommodations as the company tests hotels and deepens AI integration.
Nov 7, 2025 • Hospitality
Airbnb adds hotels to its “entire trip” strategy - The platform is positioning itself as a one-stop travel marketplace — including hotels, experiences, and transportation.
Mar 5, 2026 • Hospitality
The AI booking scare runs on a number that isn't about hotels - The conversion figure quoted to prove AI is rewiring hotel bookings was measured across every industry except hotels.
Jul 9, 2026 • Hospitality
Booking, Expedia and Airbnb sold Wall Street an AI story. The profits came from the old machine. - All three beat estimates and raised guidance last week, Booking with a record buyback — but the growth came from the same distribution machine hotels already pay for, not the AI they talked up to investors.
Aug 10, 2026 • Hospitality
JOIN 34,000+ HOTELIERS
Get our Daily Brief in your inbox
By submitting this form, you agree to receive email communication from Hospitality.today and its partners.