ChatGPT is changing how hotels talk to guests - The next wave of guest engagement isn’t about selling — it’s about showing up in the conversation.

Oct 31, 2025 • Hospitality

Booking.com on the future of business travel - Booking.com for Business analyzed its data to reveal the most discussed future business travel trends and topics for the coming years.

Jul 25, 2023 • Travel

Tripadvisor’s turning point - Why Starboard Value is betting on Tripadvisor’s shift from struggling hotel meta-search to fast-growing marketplaces like Viator and TheFork.

Jul 9, 2025 • Hospitality

Trip.com launches ChatGPT based real-time travel guide - TripGen, a chatbot designed to provide travelers with live assistance through cutting-edge AI technology.

Feb 17, 2023 • Hospitality

'Algorithmic' hotel pricing draws legal, regulatory scrutiny - Competition authorities on both sides of the Atlantic are scrutinizing the use of algorithms in pricing strategies, concerned that they may enable price-fixing and collusion.

Sep 20, 2024 • Hospitality

How "Operator" changed the travel shopping game - AI agents are reshaping the industry, making travel planning faster, cheaper, and more efficient.

Feb 6, 2025 • Travel

Future-ready travel: Leaders on the next era of tourism - AI, personalization, and sustainability – the key strategies driving travel’s evolution.

Mar 19, 2025 • Travel

Google clarifies its agentic AI booking strategy - The company signals a partnership-first approach as AI-driven booking reshapes travel distribution.

Nov 21, 2025 • Hospitality