Rising oil prices threaten a new wave of airfare increases - Rising jet fuel costs highlight how geopolitical shocks can quickly ripple through the global travel economy.

Mar 9, 2026 • Travel

Destinationless travel planning gains momentum with AI - Conversational interfaces shift travel discovery from fixed searches to intent-driven exploration.

Apr 14, 2026 • Travel

Agoda's new bot picks which of your rooms the guest books - The chat assistant it launched this week reads your rate plans, asks the traveler what she wants, and names a Best pick by criteria nobody has published.

Aug 14, 2026 • Hospitality

Using Instagram to grow your email list - Instagram has several tools for generating email subscriptions including options for both passive collection and targeted campaigns.

Dec 5, 2022 • Marketing

ChatGPT: A chatty dozen of travel tools and services - To get a better handle on how travel companies are capitalizing on the technology, PhocusWire lists a sample of travel companies, both large and small.

Apr 19, 2023 • Travel

Hospitality tech expands reach into class rooms - The use of hospitality technology has extended to hospitality schools due to the increase demand for tech advancements from travelers.

May 10, 2023 • Hospitality

Skift CEO Rafat Ali on the company’s new AI chatbot - This month, Skift announced an AI chatbot called Ask Skift that readers can ping with questions.

May 24, 2023 • Travel

OTAs save travelers money, says Booking.com - By increasing market transparency and competition, OTAs help bring down hotel daily rates and as a result, help consumers save money.

May 31, 2023 • Hospitality