Why we travel now: the city stopped being enough - How the loss of third places is driving escape travel — and why hotels that understand this are redefining what a lobby is for.

Apr 9, 2026 • Hospitality

Hilton sells the late check-out. Peninsula gives it only to direct bookers. - Hilton charges $40 to $60 for a confirmed late check-out. Peninsula gives the extra hours away, but only to guests who book direct or through its preferred travel advisors.

Nov 11, 2026 • Hospitality

Sabre's air bookings fell. Its hotel revenue grew 14%. - In the third quarter Sabre made 1% fewer air bookings and earned 14% more from hotels, and its chief executive says part of that growth comes from OTA and bed bank rates, with leisure travelers next.

Nov 9, 2026 • Hospitality

Business travelers trust AI. Their employers don't. - Seven in ten business travelers would use AI their company never approved. Seven in ten fake receipts one auditor catches are now made by AI..

Nov 11, 2026 • Hospitality

The hidden tax on disconnected systems - Data fragmentation has always been an inconvenience. In 2026, with margins tighter and AI adoption accelerating, it has become a competitive liability.

Apr 3, 2026 • Hospitality

AI turns your hotel into one ingredient in someone's trip - When AI plans the trip, your hotel is a part, not the point. Parts get swapped for cheaper ones.

Jul 10, 2026 • Hospitality

Agentic commerce is slow to catch on everywhere, not only in travel. - Walmart converted a third as well inside ChatGPT, eBay banned buy-for-me agents, and Shopify says shoppers only started letting agents buy this quarter..

Nov 11, 2026 • Hospitality

The second booking: Your own program needs no points. Some guests will pay to join it. - Two hotel loyalty programs worth an independent's attention don't depend on points, and both run on rules a single hotel can copy.

Nov 6, 2026 • Hospitality