Marriott is not just selling rooms anymore - The company wants to use AI to reinvent itself as a travel retailer, allowing customers to create experiences similar to what they do today when booking an airline ticket.

Jun 5, 2024 • Hospitality

Why travel is missing the mark with Gen Z - Gen Zs are much more deeply driven by purpose, with about a third actively engaged in social justice or activism.

Nov 22, 2024 • Travel

Marriott projects 'sturdy' business travel for 2025 - After a 3% global YoY increase in Q4 business transient RevPAR, Marriott expects 2025 growth in the "low single digits".

Feb 12, 2025 • Travel

SiteMinder's second act - Punished by the market as a maturing app, SiteMinder used a rival's product launch to bet on becoming the infrastructure beneath every hotel operating system.

Jun 4, 2026 • Hospitality

US hotels seem to be losing pricing control - Reduced pricing leverage in US hotels may suggest economic pressures on budget travelers, while globally, hotels are moving towards recovery normalization.

Apr 2, 2024 • Hospitality

Built for boom, unready for bust - How the luxury travel industry faces a new recession without its usual safety nets.

Jun 27, 2025 • Travel

Why we travel is changing - Trip.com and Google reveal a new era of purpose-driven, tech-enabled, and community-centered travel.

Oct 15, 2025 • Travel

Your revenue recovered. Your profit didn't. - Five years of rate growth masked a structural cost problem. In 2026, there's nowhere left to hide.

Mar 30, 2026 • Hospitality