Google increases its AI functionality for travel - The company is deepening its integration of AI chatbot Bard into its apps and services, enabling it to handle more specific travel requests.

Sep 20, 2023 • Travel

Privacy ranks as top hotel AI adoption concern - According to a new study, 52% of U.S. hotel marketers list privacy as their top concern regarding the adoption of artificial intelligence for hotels.

Feb 23, 2024 • Hospitality

U.S. hotel performance for July 2024 - The U.S. hotel industry reported mostly flat performance comparisons year over year, according to July 2024 STR data.

Aug 22, 2024 • Hospitality

Hotels struggle to scale personalization efforts - Today's guests are looking for consistent and authentic interactions across all hotel experiences, beyond basic email and website interactions.

Sep 16, 2024 • Hospitality

Booking.com suffers legal defeat in EU over best price clauses - The OTA suffered a defeat on Thursday with its former best-price clauses before the EU's top court, the European Court of Justice (ECJ).

Sep 20, 2024 • Hospitality

The workplace of the future will look more like a hotel - Business leaders are increasingly looking to the hospitality industry to make office life more attractive to and productive for their staff.

Oct 1, 2024 • Travel

Why AI chatbots won’t become OTAs any time soon - Booking Holdings is preparing for AI-driven changes in travel but doubts chatbots will become full-fledged online travel agencies.

Mar 11, 2025 • Hospitality

New global study examines changing role of technology in travel - A new MMGY Travel Intelligence study examines technology’s growing impact on travel from two distinct perspectives: the traveler and the marketer.

Oct 10, 2023 • Travel