Microsoft issues warning for Booking.com phishing campaign - A sophisticated phishing campaign, masquerading as legitimate emails from Booking.com, is targeting hospitality employees.

Mar 14, 2025 • Hospitality

The power of hotel website forms - Harnessing forms to gather visitor data is an invaluable tool for hoteliers looking to craft an optimized direct channel strategy.

Jul 31, 2023 • Hospitality

Booking.com’s predictions for travel in 2025 - Travelers are breaking tradition, redefining age, gender and identity, and reshaping the future of travel.

Oct 22, 2024 • Hospitality

U.S. hotels struggle with staffing shortages despite wage increases - While the industry has made progress, many hotels continue to struggle with unfilled positions, particularly in housekeeping and front desk roles.

Feb 24, 2025 • Hospitality

U.S. travelers are spending more in 2025 - From AI-powered planning to purposeful experiences, U.S. travelers are spending more, exploring smarter, and seeking deeper connections in a changing world.

Mar 31, 2025 • Travel

On-again, off-again tariffs and their toll on travelers - The travel industry doesn’t know what to expect from whipsawing U.S. policies. But concerns are hitting the bottom line, which could mean higher prices, and more confusion, for tourists.

Apr 11, 2025 • Travel

How drone storytelling and emotion are reshaping hotel marketing - In 2025, static images no longer sell the stay - immersive visuals and atmospheric video content are redefining how hotels attract and connect with guests.

Jun 2, 2025 • Marketing

Hotel booking is a post-truth nightmare - Buying stuff online is often stressful, but booking a hotel these days is a uniquely excruciating experience.

May 2, 2023 • Hospitality