Hotels struggle to scale personalization efforts - Today's guests are looking for consistent and authentic interactions across all hotel experiences, beyond basic email and website interactions.

Sep 16, 2024 • Hospitality

Transforming a 200 room hotel with AI and automation - Implementing AI and automation in hotels means envisioning a seamless blend of technology and hospitality.

Nov 15, 2024 • Hospitality

The future of hotel payments lies in simplicity - The evolution of hospitality payments is well underway, with a shift towards digitalization, flexibility, and a guest-first approach.

Feb 14, 2025 • Hospitality

Generative Engine Optimization: The new battleground for hotel visibility - How AI-driven search is reshaping traveler discovery - and what your hotel must do to stay visible and competitive.

Jun 2, 2025 • Marketing

WhatsApp introduces ads - Meta’s messaging app begins showing ads for the first time, opening new revenue streams while pledging to protect end-to-end encryption.

Jun 17, 2025 • Marketing

Travel advisors navigate a year of extremes - Luxury last-minute trips and far-in-advance planning define a volatile 2025 travel landscape.

Jun 17, 2025 • Travel

Expedia poised to take flight with generative AI - CTO Rathi Murthy sees the OTA’s vast troves of data and AI expertise fueling a two-pronged transformation strategy.

Jun 5, 2023 • Hospitality

US: Luxury hotels rise as low-end brands slump - Luxury hotels in the U.S. have seen strong growth in demand and rates, while economy hotels have seen year-over-year declines, bucking historical trends.

Jun 26, 2024 • Hospitality