2023 is the new baseline for hospitality benchmarking - U.S. hoteliers project an overall sense of normalization across the board in 2024, but it's hard to say which trends will permanently result in a new normal.

Jan 3, 2024 • Hospitality

Independent hotels need a chance to compete - Each year hotels pay more than $50 billion to OTAs like Expedia and Bookings, which control 90 percent of the online hotel marketplace.

Feb 26, 2024 • Hospitality

U.S. hotel performance for July 2024 - The U.S. hotel industry reported mostly flat performance comparisons year over year, according to July 2024 STR data.

Aug 22, 2024 • Hospitality

Transforming a 200 room hotel with AI and automation - Implementing AI and automation in hotels means envisioning a seamless blend of technology and hospitality.

Nov 15, 2024 • Hospitality

AI reshapes the battle between OTAs and airlines - The future of OTAs depends on international expansion and their relationships with asset-heavy airlines that shape the market.

Feb 13, 2025 • Hospitality

The hidden power of the human voice in hotel bookings - Why the voice channel still outperforms OTAs - and how smart hoteliers are turning calls into revenue.

Apr 11, 2025 • Hospitality

Airbnb relaunches Experiences and adds hotel-style services - With a $250 million investment, Airbnb aims to become a one-stop travel platform for stays, activities, and on-demand services.

May 14, 2025 • Hospitality

Seven travel trends set to define 2026 - How next year’s tourism will reflect deeper shifts in priorities — from beauty and food to mountains and meaning.

Dec 3, 2025 • Travel