AI for hotels: A guide to Artificial Intelligence for hotels

McKinsey has ranked travel as the #1 industry to create the most incremental value from AI

Jan 23, 2023

Among the broader travel industry, hotels likely have the most potential because of the complexity of this business and the amount of data that is (and can be) created.

Key takeaways

  • AI will primarily be inside the software you’re already using;
  • The goal for AI isn’t to replicate human interactions, but "better than human" interactions;
  • The future can be bright for hotels and hoteliers using AI to provide hospitality.

Get the full story at Hotel Operations

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