Airbnb denotes its top (and worst) listings

The company unveiled a new label feature to rank the top listed properties of the company with a badge

Mar 6, 2024

Airbnb already has labels like "Guest favorites" and "Superhost" to indicate the quality of a property or the host. Now the company is adding a new label for the top 25% and top 1% properties on the listing page.

Key takeaways

  • The top property label is based on key metrics such as subcategory ratings, review sentiment, host cancellations and quality-related customer service issues;
  • Additionally, the company will also mark the bottom 10% of properties with a badge, allowing users to sort reviews by lowest rated;
  • The new feature is designed to enhance customer satisfaction by enabling travelers to make more informed decisions before booking a property.

Get the full story at Yahoo! News

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