Booking.com customers targeted by scam emails

The OTA strenuously denied its system has been hacked and blamed the email systems of its partner hotels

Oct 24, 2023

Travelers using the popular hotel website Booking.com are being warned not to fall for scam emails asking them to confirm their hotel payment, after a hack of Booking.com’s email system.

Key takeaways

  • Travelers are getting seemingly convincing messages asking them to provide bank card details and threatening their reservation will be cancelled;
  • Booking.com has strenuously denied its system has been hacked and has, instead, blamed the messages on breaches in the email systems of its partner hotels;
  • But the affected hotels are complaining that this could not have taken place at their end.

Get the full story at The Guardian

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