Every few weeks a tweet dunking on Airbnb seems to go viral
The latest example comes courtesy of a writer called Jeremy Gordon, who got more than 100,000 likes for tweeting the following: “Decided to stay in a Holiday Inn instead of an Airbnb for an overnight trip and strongly feel, one hour after check-in, that there has never been a more luxurious experience in all of human history.”
Get the full story at The Guardian
Hotel brands strive for emotional loyalty - Emotional loyalty, rather than repetitive transactional loyalty, is the goal for hotel brands, which can be achieved by offering quality experiential hospitality.
Median sale price of large US hotels declined in Q1 - Despite the decline, experts at the Cornell Center for Hospitality Research expect the value of large hotels to increase in the second quarter of 2024.
Hotel website visitors show emotion, too - You'd be surprised how few people scroll below the header image. What does this behavior tell us? Maybe we need to rethink how we prioritize the flow of content.
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