Expedia, Kayak first in travel with plugins for ChatGPT

The two companies have created plugins for ChatGPT so the platform can access their data when responding to inquiries from users

Mar 24, 2023

Using Expedia’s plugin, ChatGPT users can get details on specific flights, accommodations – including rentals from Vrbo - and experiences and then click through to Expedia to book their trip.

Using Kayak’s plugin, consumers can have more conversational interactions with its search engine. For example, if someone asks, “I’m looking for a hotel in New York City that’s close to Central Park,” ChatGPT can understand the request and ask Kayak to provide suitable recommendations, which when clicked take the user to Kayak's website or app.

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