Hotel booking is a post-truth nightmare
Buying stuff online is often stressful, but booking a hotel these days is a uniquely excruciating experience
For travelers, the hotel industry's dynamic and drip pricing tactics manifest as chaos and confusion. The price of a room you’re booking can spike from one minute to the next, even as customers peruse them. The ground is always shifting beneath your feet - it looks like the entire industry is just rife with bait and switch.
Get the full story at The Atlantic