faces backlash for rewards program changes

For die-hard fans, Expedia's One Key rewards program is a step down from the booking site’s previous rewards model

Aug 1, 2023

Before Expedia Group brought its travel rewards under one umbrella, had a simple incentive program. After booking 10 nights on the website, you’d earn one night free equal to the average cost of your past 10 stays - or effectively a 10% discount on hotel stays.

Key takeaways

  • Former loyalists say that the free night kept them from booking with competitors;
  • Now that its policy has changed, one consumer said that they’d start booking directly with hotels - a sentiment that others echoed throughout a Reddit thread;
  • Experts generally agree that you’ll get the best rates if you book with hotels directly rather than through and other travel sites.

Get the full story at Cheapism

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