How a Hilton GM embraces technology for streamlined efficiency

How embracing technology can streamline efficiency and enhance collaboration within the hospitality industry

Aug 15, 2023

In discussion with the General Manager of Hilton Garden Inn Krakow Airport, Shiji delves into the world of technology and its transformative impact on hotel operations.

Key takeaways

  • Embrace technology for streamlined hotel operations, such as automated credit card payments and cloud-based point-of-sale systems;
  • Explore technology’s impact across departments, from monitoring food waste in the kitchen to implementing self-service kiosks for guest convenience;
  • Utilize technology for enhanced staff collaboration and communication through messaging groups and internal social media platforms.

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