Hyatt survey reveals neurodivergent traveler needs
One in four Americans has a sensory need or invisible disability, like autism, dyslexia, or ADHD
With more than 90% of neurodivergent individuals and caregivers of neurodivergent individuals in the U.S. planning to travel at least one night this year, a new survey led by Hyatt finds hotels can make their travel journeys, from pre-arrival to checkout, more seamless and inclusive.
Key takeaways
- Nearly 70% of caregivers and more than half of neurodivergent travelers said they would disclose their neurodiversity during the booking process for a hotel to better serve them;
- More than 50% of neurodivergent respondents would like more property visual layouts (3D virtual tours, floorplans, etc.) to make the travel experience easier;
- Being able to select rooms that fit individual needs, such as rooms with less potential noise, is one of the key areas both neurodivergent travelers and caregivers agree on.
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