Hyatt survey reveals neurodivergent traveler needs

One in four Americans has a sensory need or invisible disability, like autism, dyslexia, or ADHD

Apr 30, 2024

With more than 90% of neurodivergent individuals and caregivers of neurodivergent individuals in the U.S. planning to travel at least one night this year, a new survey led by Hyatt finds hotels can make their travel journeys, from pre-arrival to checkout, more seamless and inclusive.

Key takeaways

  • Nearly 70% of caregivers and more than half of neurodivergent travelers said they would disclose their neurodiversity during the booking process for a hotel to better serve them;
  • More than 50% of neurodivergent respondents would like more property visual layouts (3D virtual tours, floorplans, etc.) to make the travel experience easier;
  • Being able to select rooms that fit individual needs, such as rooms with less potential noise, is one of the key areas both neurodivergent travelers and caregivers agree on.

Get the full story at Hyatt

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