IHG launches travel planner powered by Google AI

IHG Hotels and Resorts has partnered with Google Cloud to launch an AI-powered travel planner

Apr 12, 2024

With Google Cloud's technologies, IHG will launch a generative AI-powered travel planning capability that can help guests easily plan their next vacation directly in the IHG One Rewards mobile app in a suite of new features that will launch in the second half of 2024, creating a more dynamic digital guest experience.

Key takeaways

  • IHG’s customized travel planner will use GenAI to help people discover destinations among its more than 6,000 IHG hotels across 19 brands in over 100 countries;
  • Guests will use the IHG One Rewards mobile app as a true mobile travel companion to build a full itinerary and book hotels in a few taps;
  • Guest can get recommendations and ideas for both broad and nuanced requests like, "Give me four late-night dinner options near the InterContinental London Park Lane," or "Does the Kimpton Shinjuku Hotel in Tokyo allow pets?" to "What jazz shows are happening near the Holiday Inn Express Manhattan Times Square South the weekend of October 12th?"

Get the full story at Google

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