Kayak lets users double-check flights with a screenshot
The company's new AI features let travelers ask a chatbot for travel tips and find flights with just a screenshot
PriceCheck, one of Kayak’s two new AI features, lets users check if they found the best price just by taking a screenshot of flight information they found somewhere else, uploaded it, and PriceCheck will “search hundreds of sites to see if we can find a better price.”
Key takeaways
- The service uses AI to extract information from screenshots, like schedules and airlines, and searches the internet for cheaper flights utilizing the customer’s parameters;
- This type of AI is called computer vision, where models can scan a photo or a PDF and extract information like key terms or objects;
- Kayak also wants to make it easier for customers to get answers for any travel-related questions. Travelers can prompt the Kayak chatbot, Ask Kayak, if they have any questions about travel planning or are looking to narrow down places to stay or things to do.
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