Meet hotel guests where they are

Meeting guests where they are means providing them with seamless, intuitive mobile experiences from pre-arrival to departure

Dec 13, 2023

At a recent industry event, Shiji's Christine Lising and Ryan Brough presented the transformative impact of mobile solutions on the hospitality industry, underscoring mobile’s crucial role in shaping the future of hotel operations and guest experiences.

Key takeaways

  • Driving ancillary revenue growth through effective mobile strategies: By leveraging mobile strategies effectively, hotels can tap into new income streams, from room upgrades to in-room dining, and capitalize on the opportunities presented by the growing trend of mobile engagement.
  • Enhancing operations with a successful mobile strategy implementation: A well-crafted mobile strategy enhances the guest journey, from pre-arrival to post-departure, offering ease, personalization, and a memorable stay that resonates with the preferences of the contemporary traveler.
  • Improving employee satisfaction through mobile strategies: Mobile solutions can streamline operations, reduce workloads, and provide staff with the necessary tools to perform their duties logically and effectively.

Get the full story at Shiji Group

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