Peninsula Hotels opts for Shiji Enterprise Platform

The luxury hotel brand has implemented the Shiji Enterprise Platform to improve operational efficiency and significantly enhance the guest experience

Oct 11, 2023

The Shiji Enterprise Platform brings a host of benefits tailored to meet the unique needs of Luxury Hotels. With the Single Guest Profiles feature, The Peninsula Hotels can now offer a seamless and personalized guest experience across its entire portfolio, streamlining operations and enhancing guest satisfaction.

The platform's micro-service architecture allows effortless customization of their technology stack, integrating seamlessly with other products and platforms to reduce operational complexities. Security is of paramount concern, and the platform ensures that customer data remains secure and compliant with the strictest privacy regulations.

Finally, its event-driven architecture and task-based intelligence speed up operational workflows, a crucial aspect in luxury hospitality where guests expect immediate and high-quality service.

Get the full story at Shiji Group

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