Shiji's Guest Experience Benchmark Q3 2023

In this edition, Shiji ReviewPro analyses its largest data set to date: Over 3.3 million reviews of 9,500 hotels around the world

Nov 15, 2023

The Shiji Global Guest Experience Benchmark report offers detailed insights into guest experience and satisfaction trends, providing hotels with a powerful tool – the Global Review Index (GRI). This index allows establishments to compare their results against competitors and track performance over time, leading to improved operational efficiency and enhanced guest experiences.

The report features the introduction of six new cities: Singapore, Doha, Los Angeles, Berlin, Mexico City, and Cairo. Across these cities, we rank the top 20 hotels in the 3*, 4*, and 5* star categories, providing your readers with valuable insights into industry leaders and trends.

Get the full report at Shiji ReviewPro

Related must-reads