The five trends that will drive hotel tech in 2023
Two technological improvements that have been talked about for years are poised to become a reality for hotels
Hoteliers have been touting the potential benefits of greater automation and the addition of robotics to streamline operations and improve efficiency for a long time.Both are going to have a very real impact on hotel operations this year.
- Guests are quick to adopt tech that enhances their experience and reduces friction;
- Guests expect an in-room tech experience that mirrors their experience at home;
- Mobile tipping is top on the list of tech investments.
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