Booking.com guests repeatedly turning up at family's home

The family tried to resolve the matter with Booking.com, but had no luck for a long time

May 31, 2023

About 20 unexpected travellers arrived at Karin Arsenius' property in Plumstead with some guests searching for a key safe inside her home.

"We just need it to stop somehow," said Ms Arsenius, who is now considering legal action. "It is very frustrating."

Booking.com said it has apologised to those affected and removed the listing.

Get the full story at BBC News

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