Transforming hotel F&B with technology
While the rooms side of the hotel business has been adopting technology at dizzying speed, the F&B department has been slower on the uptake
Yet with chronic staffing shortages and dwindling profits, the need for technology in F&B is even more acute. However, technology is emerging as a savior, offering ways to enhance efficiency, productivity, and profitability while elevating the guest experience. In our recent virtual discussion, experts in the field shed light on these crucial aspects.
Key takeaways
- To overcome labor shortages and rising costs, F&B departments should embrace technology as a means to enhance efficiency and profitability;
- Implementing guest-facing applications, such as reservations and mobile POS systems, can enhance the guest experience, increase cover counts, and drive revenue;
- Harnessing data and reporting to track sales, food costs, and operational efficiency can lead to better decision-making and improved profit margins.
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