Trip.com unveils TripGenie

By interpreting user input and responding with rich text, images, and related pages, TripGenie represents a significant step towards a “super AI assistant” for users

Travel service provider, Trip.com, has introduced TripGenie, an AI travel assistant incorporated into its mobile app, designed to essentially change travel planning and booking on its platform.

Key takeaways

• With the utilization of large language model technologies, TripGenie aims to enhance the user experience by offering personalized and intuitive travel solutions, catering to all aspects of the travel journey;
• The newly released TripGenie boasts a few new capabilities such as deciphering complex user requests, providing immediate and relevant app results, and facilitating seamless communication through voice and text input;
• TripGenie extend beyond traditional booking functions by providing detailed recommendations for tourist spots, shopping destinations, and offers booking links and images, all within a conversational interface.

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