TrustYou unveils responseAI

New tool leverages artificial intelligence technology to generate automated responses to guest reviews

Jul 17, 2023

By using AI to craft personalized and contextually relevant responses, hoteliers can now provide timely feedback to guests across a wide range of topics, significantly improving the guest experience. responseAI eliminates the arduous task of creating responses from scratch, offering a greater variety of responses while reducing the effort and time required to craft unique replies by up to 75%.

Key takeaways

  • responseAI recognizes positive and negative sentiments and will craft a response accordingly, even incorporating the guest's name as well as the name of the hotel to add a personal touch;
  • The tool features translating capabilities to provide easy access to multiple languages.

Get the full story at TrustYou

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