Welcome to pricing hell

The ubiquitous rise of add-on fees and personalized pricing has turned buying stuff into a game you can’t win

Apr 18, 2024

Dynamic pricing is hardly new. Airlines have been charging flexible fares for decades. Prices on Amazon change millions of times a day. Grocery stores have begun using digital displays to adjust prices on the fly. The list grows by the week.

Key takeaways

  • Prices aren’t just changing more often—they’re getting more complex, too. Fees, long the specialty of banks and credit-card companies, have proliferated across industries;
  • Previously self-contained products (toothbrushes, movies, Microsoft Word) have turned into subscriptions, while previously bundled items (Wi-Fi at hotels, meals on airplanes) are now sold separately;
  • Buying stuff online means navigating a flurry of discount codes, often just expired. Meanwhile, prices are becoming more personalized as companies hoover up customer data.

Get the full story at The Atlantic

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