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Today's Brief
Hotel information is broken — and so is discovery
- Google says AI is responsible for the decline in generic hotel search. The data points somewhere else..
May 14, 2026 •
Hospitality
What TikTok Go costs Google, the OTAs, and hotels
- Google loses traffic. OTAs lose money. Hotels lose direct bookings..
May 14, 2026 •
Hospitality
Metadesk
The one metric quietly costing you direct bookings
The metric most hoteliers ignore is the one quietly handing rooms to OTAs. Your reports won't flag it, but your revenue feels it. See what you missed.
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How hotel booking now works on TikTok
- Every hotel now has a TikTok landing page: rates, reviews, amenities, and the creator videos that built its audience.
May 14, 2026 •
Hospitality
Travel advisers are thriving in the age of AI
- As travel becomes more complex and experience-driven, human expertise is becoming a premium service rather than an outdated one.
May 14, 2026 •
Hospitality
Airline retailing remains constrained by legacy systems
- Ancillary revenues are growing, but many airlines still lack the infrastructure needed to operate like modern retailers.
May 14, 2026 •
Travel
Booking Holdings CEO urges Spain to rethink overtourism management
- Glenn Fogel points to pricing and access controls as global tourism demand continues to outpace destination capacity.
May 14, 2026 •
Hospitality
... in case you missed it, our
Daily Brief May 13, 2026
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