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Today's Brief
Business travel is booming back - Business travel spending may reach or even top pre-pandemic levels by the end of the year, a new Deloitte report finds.
Jul 18, 2024 • Travel
CBRE on AI's impact on hotels - Technological advances are likely to significantly change the relationships between hotel brands, third-party management companies, hotel owners, and OTAs and metasearch platforms.
Jul 18, 2024 • Hospitality
The Hotels Network
How AI increased THE THIEF’s website conversion by 25%
Hyper-targeted offers with Predictive Personalization drove additional revenue, cut promotional costs, and significantly boosted direct bookings.
Learn more
Hoteliers accuse Booking.com of ‘unfair business practices’ - Hotrec members accuse the OTA of withholding guest data from hotel partners and preventing hotels from offering better rates on their own websites.
Jul 18, 2024 • Hospitality
PwC US selects KAYAK for Business - The company has been involved in the development of the solution, which is now introduced to more than 75,000 PwC US employees to plan and book their business travel.
Jul 18, 2024 • Travel
Accor repositions Pullman for blended travel - Pre-pandemic, “bleisure” travel typically meant extending a business trip into the weekend. Now, blended travel is more about mindset, integration, and purpose.
Jul 18, 2024 • Hospitality
Lower volume, more satisfaction: Insights on Guest Experience 2nd Quarter 2024 - Guest satisfaction has surpassed pre-COVID levels, but despite higher satisfaction, there was a slight 2.9% drop in review volume compared to Q2 2023.
Jul 18, 2024 • Hospitality
... in case you missed it, our Daily Brief July 17, 2024
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