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Today's Brief
She didn't choose your hotel. She accepted it. - The commission always bought two things: the reservation, and a seat in the session where she made up her mind. Inside an agent, there is no session..
Sep 21, 2026 •
Booking Holdings calls it the Connected Trip. A European court calls it a way into your hotel business. - Booking.com's owner fought three years to buy Europe's biggest flight seller. The case against the deal was that a bigger Booking.com is bad for hotels. The court found no proof of that, and blocked the deal anyway..
Sep 21, 2026 • Hospitality
Metadesk
The one metric quietly costing you direct bookings
The metric most hoteliers ignore is the one quietly handing rooms to OTAs. Your reports won't flag it, but your revenue feels it. See what you missed.
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Trip.com, the OTA that is also a TMC - Trip.com's business travel arm claims 15,000 multinational clients, and since September 17 four AI agents book their hotel stays at Trip.com's own prices.
Sep 21, 2026 • Hospitality
Autograph hotels are exactly like nothing else. Marriott's system can't price them that way. - A London Autograph hotel has about a hundred room types, and Marriott's CEO says its system can't yet price them on what makes each one different.
Sep 21, 2026 • Hospitality
... in case you missed it, our Daily Brief September 16, 2026
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