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Today's Brief
The erosion of Booking.com
- The OTA built a $170 billion business by controlling what travelers see. That control is fragmenting across a dozen AI platforms — and management is pretending otherwise.
Jan 22, 2026 •
Hospitality
The advisor advantage
- Why travel advisors continue to matter as booking behavior evolves.
Jan 22, 2026 •
Hospitality
Metadesk
The one metric quietly costing you direct bookings
The metric most hoteliers ignore is the one quietly handing rooms to OTAs. Your reports won't flag it, but your revenue feels it. See what you missed.
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Who’s booking with travel advisors?
- Why affluent, experience-driven travelers still choose human expertise - and what that means for hotels.
Jan 22, 2026 •
Hospitality
Incentive travel trends in 2026 point to higher-value hotel demand
- Higher ADRs, longer stays, and stronger on-property spend distinguish incentive travel from traditional corporate segments.
Jan 22, 2026 •
Travel
Trip.com antitrust probe exposes the hotel pricing paradox
- How platform-driven discounting is undermining hotel profitability despite record travel demand.
Jan 22, 2026 •
Hospitality
Siri’s AI reboot raises new questions for travel integration
- Apple’s shift to a Gemini-powered chatbot puts developer access at the center of future booking use cases.
Jan 22, 2026 •
Hospitality
... in case you missed it, our
Daily Brief January 21, 2026
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