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Today's Brief
Booking's commission is the cheapest thing it takes from you - Booking collects your guest's money now, holds $8.2 billion of it at a time, and pays you weeks later — and unlike your commission rate, nobody negotiated any of it.
Jul 31, 2026 • Hospitality
Airbnb added your hotel to stop travelers from leaving its app - Thousands of independent hotels are now bookable inside the Airbnb app, and every featured hotel booking hands the guest credit toward a home — the fine print on what your rooms are really for.
Jul 31, 2026 • Hospitality
Metadesk
The one metric quietly costing you direct bookings
The metric most hoteliers ignore is the one quietly handing rooms to OTAs. Your reports won't flag it, but your revenue feels it. See what you missed.
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Trip.com just put a number on what squeezing hotels was worth to it - The bot that held hotels to the lowest price online is gone — and Trip.com's sales growth fell from 17% to as little as 3%.
Jul 31, 2026 • Hospitality
Money buys the booking, not the recommendation — and Marriott's about to prove it - Marriott's CEO says he'll reward AI agents to win the booking; OpenAI's says paying to rank a worse hotel is "catastrophic".
Jul 31, 2026 • Hospitality
San Francisco sued the sites faking your hotel's page. Booking supplied them. - Two middlemen pose as hotel websites and charge up to 85% more with no refunds — and the city says Booking Holdings gave them the rooms and the checkout.
Jul 31, 2026 • Hospitality
... in case you missed it, our Daily Brief July 29, 2026
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