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Today's Brief
She charges $350 to plan the trip. Your front desk decides if it was worth it.
- More than half of US travel advisors now bill the traveler directly, six figures a year at the top end. Every dollar rests on the guest believing she got him something he couldn't get himself — and that belief is settled at check-in..
Aug 31, 2026 •
Hospitality
Hotelbeds is squeezed. Its fix runs through your contract.
- The company now keeps €7.30 of every €100 booked through it, down from €9 at its listing. Its answer is to sell more rooms through OTAs — and more rooms it never contracted at all..
Aug 31, 2026 •
Hospitality
Metadesk
The one metric quietly costing you direct bookings
The metric most hoteliers ignore is the one quietly handing rooms to OTAs. Your reports won't flag it, but your revenue feels it. See what you missed.
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RateHawk's fastest growth is bookings that never touch its screens
- RateHawk reports API bookings up 78% in the first half, nearly three times its partner growth — the newest big wholesaler now grows through other companies' platforms, not new relationships.
Aug 31, 2026 •
Hospitality
ChatGPT sells hotel clicks from $3.50 — the recommendation still isn't for sale
- Since May 5 any US hotel can buy a sponsored card under a ChatGPT answer, no minimum spend, a click from $3. The hotel the answer names is still chosen from the reviews..
Aug 31, 2026 •
Hospitality
Booking.com switches off part of your connection on Tuesday
- On September 1 Booking.com switches off the old version of the connection that creates your room-and-rate-plan combinations, and the only sign at your property will be a new rate plan that never shows up.
Aug 31, 2026 •
Hospitality
... in case you missed it, our
Daily Brief August 28, 2026
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