Airbnb charges you less than Booking.com. Its CEO told investors what comes after. - Chesky told Goldman Sachs independent hotels came to Airbnb for the lower commission, then sized a paid-placement business built on those same hotels at a billion dollars..

Sep 14, 2026 • Hospitality

Booking Holdings just told investors its most discounted guests are a growing majority of its room nights - Level 2 and 3 Genius members booked a high-50% share of Booking.com room nights last quarter, up from a year ago, and they arrive entitled to as much as 15 or 20 percent off your rate..

Sep 14, 2026 • Hospitality

Google promises hotels they keep the guest. Read who "you" is in that sentence. - Google's lodging page guarantees that the merchant of record keeps the customer relationship, and on an independent's AI Mode booking the merchant of record is the OTA.

Sep 14, 2026 • Hospitality

Meta pays to look at a flight. Looking at your hotel is free. - Meta's new AI agent, booking travel since September 8, pays its flight supplier for every search past a limit and shops hotels on Expedia, where the looking costs it nothing..

Sep 11, 2026 • Hospitality

Marriott says it already wins the AI answer. It's buying ads there anyway. - ChatGPT's advertising business is on pace to take a billion dollars a year, and since August 31 anyone in Europe can buy space in it. Your hotel included..

Sep 11, 2026 • Hospitality

Navan just bought the software that decides which hotels get asked to bid - BoomPop sells corporate planners a 30% cut in event booking costs, by its own estimate, and on September 9 it became part of the platform that already holds your corporate clients' travel.

Sep 11, 2026 • Hospitality

Your hotel website stopped being how she finds you. It became how she checks you. - She arrives from an AI answer carrying an OTA's total for her whole stay, taxes and fees included. Your site asks for her dates before it will tell her anything. She books where the checking ends..

Sep 11, 2026 • Hospitality

The same law that killed Booking.com's green badge reaches your hotel on September 27 - The new EU rules arrive with no grace period, and they cover the green words in your Booking.com listing and your channel manager as much as the ones on your own website.

Sep 11, 2026 • Hospitality