CTM expands hotel commerce platform into North America - New platform promises hotels lower distribution costs and direct access to corporate travelers.

Sep 25, 2025 • Hospitality

Google’s agentic AI takes aim at hospitality - Not just smarter searches — the tech giant is pushing toward AI that books, confirms, and connects directly with hotel back-end systems.

Sep 24, 2025 • Hospitality

Sabre’s agentic AI takes on travel hassles hotel guests hate most - From late check-ins to flight disruptions, new APIs promise hotels smoother operations and happier guests.

Sep 24, 2025 • Hospitality

Booking.com faces mounting criticism over poor customer service - Consumer trust erodes as complaints about refunds, host misconduct, and scams grow.

Sep 24, 2025 • Hospitality

Booking Holdings on AI, Airbnb, and the future of travel - Glenn Fogel highlights opportunities and challenges shaping the industry at the Skift Global Forum.

Sep 23, 2025 • Hospitality

Expedia pivots abroad as US travel demand weakens - Global slowdown at home pushes the company to focus on faster-growing international markets.

Sep 19, 2025 • Hospitality

Expedia blames slow consumer growth on weak U.S. market - B2B strength and international opportunities offset sluggish Vrbo and loyalty shifts.

Sep 19, 2025 • Hospitality

OpenAI sees AI agents as the new travel guides - How digital concierges could reshape loyalty, service, and competition in travel.

Sep 19, 2025 • Hospitality