Expedia unveils Romie, an AI travel assistant - Romie is a planning, shopping and booking assistant that can also assist travelers deal with unexpected changes and cancel hotel reservations.

May 15, 2024 • Hospitality

Expedia is launching a retail media network - The OTA has become the latest U.S. company to launch a retail media business.

May 15, 2024 • Hospitality

Expedia’s priority is to grow organically, says new CEO - Ariane Gorin's primary focus is to drive Expedia's growth, leveraging the investments made in recent years to accelerate progress.

May 15, 2024 • Hospitality

Booking.com added to EU list for strict digital control - The European Union's Digital Markets Act (DMA) classifies the company as a gatekeeper, requiring changes to the way it handles rate parity in its hotel contracts.

May 14, 2024 • Hospitality

The ‘re-rise’ of the retail travel agent - Travelers are becoming overwhelmed by the amount of information (and misinformation) on the internet, and therefore want an expert to help guide them.

May 13, 2024 • Hospitality

The challenges facing Expedia's new boss - Last weekend, Expedia Group's consumer brands around the world experienced an outage that rendered their websites inaccessible and disrupted internal operations.

May 13, 2024 • Hospitality

Tripadvisor rules out a merger for now - An independent board committee has determined that at this time, there is no transaction with a third party that is in the best interests of the company and its stockholders.

May 10, 2024 • Hospitality

Greek hoteliers react to Booking.com's new payment policies - The OTA requires hosts to use a virtual card to secure reservations, eliminating the ability to request a deposit.

May 10, 2024 • Hospitality