More U.S. travelers are turning to travel advisors - An ASTA survey found that 50% of travelers are more likely to use a travel advisor now than they were in the past.

Apr 17, 2023 • Hospitality

Expedia first OTA to offer attribute-based hotel shopping - ABS unbundles attributes that make up a hotel rate plan, increasing price transparency while helping travelers easily compare their options to build their ideal stay.

Apr 17, 2023 • Hospitality

Online hotel bookings have tipped again towards OTAs - Expedia, Booking.com and others have retaken more than half of all online hotel bookings in the recovery era.

Apr 11, 2023 • Hospitality

Expedia looks to AI to rebalance dependence on Google - Pundits almost unanimously count Google’s generative AI entry, Bard, as inferior to ChatGPT, but these are very early days.

Apr 11, 2023 • Hospitality

Google Travel’s new Instagram-like story feature for hotel search - The company has taken inspiration from the social media story format in a new tool to help travelers browse hotels.

Apr 11, 2023 • Hospitality

Expedia's AI chatbot goes mobile - The company has released the first version of a travel planning chatbot powered by ChatGPT on its mobile app.

Apr 5, 2023 • Hospitality

Google has a new way to browse hotels - This week, the company introduced an easier way to browse and discover hotels on mobile.

Apr 4, 2023 • Hospitality

Kayak exits business of operating hotels under its brand - The company won't be opening any new hotels near you, but still hopes to make a go of building a hotel tech business.

Apr 3, 2023 • Hospitality