Booking.com says it is now in compliance with EU's DMA - The company has adjusted its operations to comply with the regulation, including removing parity clauses in July.

Nov 14, 2024 • Hospitality

Expedia boosts app user experience, loyalty offerings - The travel booking app now uses AI to summarize reviews and offer customers detailed property information.

Nov 14, 2024 • Hospitality

SiteMinder's Changing Traveller Report 2025 - In 2025, we will witness the rise of the ‘Everything Traveller’ – a multifaceted blend of old and new reflecting travel’s shifting dynamics.

Nov 13, 2024 • Hospitality

Booking.com’s DMA deadline is approaching - Find out how the EU's Digital Markets Act affects Booking.com and what changes hoteliers can expect from the announcement on November 14th.

Nov 13, 2024 • Hospitality

The problems with travel brand marketing - Travel marketing is stuck in the past, driven by ego and outdated methods, missing opportunities for growth in favor of flashy events and trends.

Nov 13, 2024 • Hospitality

Hotelplanner AI voice hotel agents take 10,000 calls per day - The company's global AI-powered booking team handles customer calls for reservations at over one million properties worldwide.

Nov 12, 2024 • Hospitality

Traveler preferences: Human interaction vs. digital in travel - A recent Phocuswright report shows that travelers prefer human interaction over digital interfaces for certain aspects of their trip.

Nov 12, 2024 • Hospitality

By 2030, direct digital bookings will dominate hotel distribution - Skift research shows direct digital bookings will soon surpass online travel agencies, generating over $400 billion in global hotel bookings.

Nov 12, 2024 • Hospitality