The golden age for online travel product managers - Integrating generative AI into online travel services opens up tremendous opportunities to innovate.

Aug 28, 2024 • Hospitality

Competition for experiential travelers intensifies - Travelers are chasing experiences when planning their trips, and hotels are competing with other lodging providers to deliver those experiences.

Aug 28, 2024 • Hospitality

The RFP Process for Hotel PMS - As hotels begin the RFP process, it's critical to understand its purpose and structure to effectively manage the vendor selection journey.

Aug 28, 2024 • Hospitality

Soft branding emerges as third alternative - The soft-brand movement has come a long way since its early days and has become a strong and exciting trend for both investors and consumers.

Aug 27, 2024 • Hospitality

Building a profitable hotel distribution strategy - Guest lifetime value and ease of booking early in the booking process key factors in hotel distribution strategies.

Aug 27, 2024 • Hospitality

Warning of Booking.com holiday home ‘scams’ - Travelers say they were forced to pay for new accommodation, or ended up sleeping in their car, after paying for lets on Booking.com that ‘don’t exist’.

Aug 27, 2024 • Hospitality

Hotels top choice for travelers in Europe - A 2024 survey by Booking.com found that hotels are the most popular choice of accommodation for vacationers from Europe's leading economies.

Aug 26, 2024 • Hospitality

Hospitality retail technology aims to deliver the "ultimate guest experience" - Hotel guests are now turning to retail platforms in the same way they once relied on a hotel concierge in the pre-digital era for recommendations on activities, restaurants and more.

Aug 23, 2024 • Hospitality