Do hotels still need General Managers in 2024? - The business leaders of the future must be adaptable, data savvy, and able to manage the nuances of human interactions alongside automated systems.

Oct 29, 2024 • Hospitality

Asian hotels adapt to changing Chinese travel patterns - China remains a pivotal factor in the Asia-Pacific region, capable of shifting in many directions and influencing future travel trends.

Oct 29, 2024 • Hospitality

How to prevent fraud in hotels - Hotels can be vulnerable to scams because there are so many ways that scams can operate, from fake booking websites to fraudulent credit card transactions.

Oct 29, 2024 • Hospitality

Who is loyal - the brand or the traveler? - Hotel guests are no longer passive service recipients; they now actively contribute to shaping their own experiences.

Oct 25, 2024 • Hospitality

IHG sees growing business demand after solid Q3 - The company reported a 2% year-over-year increase in systemwide business transient room nights, with demand expected to continue to grow through 2025.

Oct 25, 2024 • Hospitality

No waning in leisure travel demand - Wyndham Hotels is seeing resilient demand for leisure and business travel despite economic uncertainty - even at the budget end of the market.

Oct 25, 2024 • Hospitality

Hotel marketing trends to watch in 2025 - 12 key trends shaping the future of hospitality marketing, offering insights and strategies to elevate your brand and drive success in the year ahead.

Oct 25, 2024 • Hospitality

Hotel direct booking rates are stabilizing, with mobile gaining market share - Direct bookings are above pre-pandemic levels but growing more slowly than expected, with mobile emerging as a key channel for reservations.

Oct 24, 2024 • Hospitality