The Hotels Network unveils new AI assistant leveraging ChatGPT - The innovation utilizes generative AI to help hoteliers ​​improve the efficiency of their direct channel strategy.

Apr 27, 2023 • Hospitality

Are digital gratuities the way to go for hospitality industry? - Industry executives say ‘no’ to mandatory tipping, but wonder who carries cash anymore.

Apr 26, 2023 • Hospitality

Analysts say hotel fundamentals strong - Investors realize they were too negative when fundamentals are still fine.

Apr 26, 2023 • Hospitality

U.S. hotels set for earnings bump from robust travel - U.S. hotel operators are expected to post a rise in fQ1 profit even as they pour in money to lure travelers to book directly, instead of turning to travel agencies.

Apr 26, 2023 • Hospitality

Booking.com subject to EU content rules - The European Union has confirmed the names of over a dozen platforms that will face the strictest level of regulation under its recently rebooted ecommerce rules.

Apr 26, 2023 • Hospitality

Trip.com and Amazon Web Services partner for innovation lab - The joint lab aims to use experts from AWS and Trip.com to develop new technologies that will improve the OTA's services.

Apr 26, 2023 • Hospitality

A traveler’s guide to tipping in a changed world - In the age of tip fatigue, many are bewildered by how much to tip in hotels and restaurants and on guided tours.

Apr 26, 2023 • Hospitality

Unlocking the power of digital identities within your CRM data - Your hotel CRM provides a wealth of useful information about your guests’ digital identities.

Apr 26, 2023 • Hospitality