HotelPlanner launches loyalty program with ChatGBT integration - Members receive personalized recommendations and search & booking assistance from ChatGPT.

Apr 20, 2023 • Hospitality

How Mandarin Oriental brings more leisure into the mix - The luxury brand is taking a more active approach to the leisure market as demand grows in that segment.

Apr 20, 2023 • Hospitality

Act like a retailer, not a hotelier - A new consumer travel study reveals multiple gaps, namely the lack of simplified and intuitive experiences, easy support and transparency.

Apr 19, 2023 • Hospitality

Shiji ReviewPro launches The Hotelier’s Guide to Booking.com - The guide provides insights into the importance of reputation and how to improve review scores, resulting in better visibility and increased bookings.

Apr 19, 2023 • Hospitality

Marriott's new ad campaign touts booking direct - The ad’s implicit message is that Marriott Bonvoy is a better alternative than booking through online travel agencies.

Apr 19, 2023 • Hospitality

U.S. hotel pipeline shows confidence in business travel - The property types most associated with business travel, are well represented in the U.S. development pipeline.

Apr 19, 2023 • Hospitality

Sabre retires Sabre Hotel RFP - The company informed its userbase that Sabre Hotel RFP will be sunset on July 14, 2023.

Apr 18, 2023 • Hospitality

Airbnb is rethinking experiences, again - The company’s pause in onboarding new experiences has raised questions about its long-term strategy.

Apr 18, 2023 • Hospitality