Loyalty programs to soften impact of economic downturn in hospitality - Loyalty members redeemed a record number of points in 2022 that were earned and saved during the pandemic.

Apr 18, 2023 • Hospitality

A guide to capture more B2B business for your hotel - In today’s ferociously competitive environment, hoteliers must be hyperaware of providing a consistent experience throughout the entire sales cycle.

Apr 18, 2023 • Hospitality

Hopper now automatically adds a 10% tip at checkout - Booking a hotel on Hopper will automatically add a tip, forcing travelers to toggle off a button if they don't want to pay the tip.

Apr 18, 2023 • Hospitality

Expedia's new loyalty program will have fans and critics - The consolidation of Expedia Group’s various loyalty schemes into one is part of its overall push to simplify the company’s far-flung operations.

Apr 17, 2023 • Hospitality

More U.S. travelers are turning to travel advisors - An ASTA survey found that 50% of travelers are more likely to use a travel advisor now than they were in the past.

Apr 17, 2023 • Hospitality

Expedia first OTA to offer attribute-based hotel shopping - ABS unbundles attributes that make up a hotel rate plan, increasing price transparency while helping travelers easily compare their options to build their ideal stay.

Apr 17, 2023 • Hospitality

Urgency for hospitality industry to lower carbon footprint - The hotel industry remains above the “average” line of CO2 emissions, according to a recent report by CBRE Hotels Research.

Apr 17, 2023 • Hospitality

Rising ransomware attacks pose major cybersecurity threat to travel industry - The travel and tourism sector has become a prime focus for cyberattacks in recent times.

Apr 13, 2023 • Hospitality