Lessons in business innovation from elBulli - How chef Ferran Adrià and his restaurant team balanced innovation with business objectives at its legendary restaurant outside of Barcelona.

May 8, 2024 • Hospitality

Accor introduces new loyalty program for travel advisors - The new program includes more brands, more features as well as an enhanced digital experience with easy and efficient online tools for booking.

May 7, 2024 • Hospitality

Airbnb plans loyalty program - The company is toying with the idea of an Amazon Prime subscription model, which he says will bring in more money to provide a better service.

May 7, 2024 • Hospitality

Enhancing your hotel brand’s digital reputation - Brands can no longer afford to be passive; proactive reputation management is key to thriving in the review economy.

May 7, 2024 • Hospitality

The hotel industry should refine its definition of 'brand' - Brands are being seen differently by industry insiders and travelers. It's time to bridge this gap..

May 6, 2024 • Hospitality

Booking.com cutting paid media spending to focus on direct bookings - The OTA is reducing its investment in paid media as it seeks to drive more direct bookings through its loyalty program.

May 6, 2024 • Hospitality

Booking.com expects slowdown in bookings - The company expects room night bookings to slow in the current quarter as tensions in the Middle East dampen regional tourism.

May 3, 2024 • Hospitality

Expedia lowers 2024 growth forecast - The company cut its full-year revenue growth forecast, as gross bookings were hit by a drag in its vacation rental platform and poor performance in its business-to-consumer segment.

May 3, 2024 • Hospitality